Care Innovation Institute
Care Innovation Institute helps organisations design, deliver and strengthen human-centred care services by combining sector expertise, operational experience and insights from the communities care is ultimately meant to serve.
CII’s capability was not built in a boardroom. It was developed through years of community-based work mobilising volunteers, responding to crises, supporting caregivers, and training the people who deliver care every day.
What We Do
CII helps organisations move from ambition to implementation with services grounded in real operational experience.
Help organisations identify, structure, manage and deliver funded programmes responsibly, from application through to final reporting.
Turn community needs into programmes that are human-centred, measurable and operationally realistic, designed for the field, not just the proposal.
Support implementation from planning and stakeholder coordination through delivery and reporting, keeping programmes on track and accountable.
Help organisations understand whether programmes are creating the outcomes they were designed to achieve, with frameworks built for scrutiny.
CareConnect
CareConnect is a 24/7 care-focused call centre supporting organisations in monitoring, checking in on and responding to seniors ageing at home.
Human Response
Inclusive Workforce
Operational Support
Round-the-clock care response for organisations managing seniors at home.
Staffed by people with lived experience — caregivers, persons with disabilities, and stroke survivors.
Combining wearable integration with real human assessment and response.
Seamlessly supports SSAs, healthcare organisations and community partners.
Why CII
Every service we offer is shaped by direct experience with the people care is meant to serve, not abstracted from them.
We build solutions that work in practice, operationally realistic, resource-aware and ready for the field from day one.
We work alongside SSAs, government bodies, funders and community organisations, not in isolation from them.
Our Ecosystem
Sector Capability
Grounded in community. Ready for the sector.
Learning & Development
Find your purpose. Keep learning. Keep giving.
Impact
Organisations supported
Programmes delivered
People trained
Sector partnerships
Consultancy, CareConnect integration, or training through The Purpose Academy. Tell us where you’re starting from.
Looking for the Caregiver Resource Centre, volunteering, or ways to donate directly? Visit our sibling site, sgassist.com, home of SG Assist Ltd.