About CII
Care Innovation Institute is the professional and commercial arm of a wider care ecosystem, translating community insight into sector-wide capability.
Our Story
SG Assist began from caregivers recognising that caregivers themselves needed support. Over time, that community-rooted work expanded into community mobilisation, CareConnect, senior empowerment, gerontechnology, training, programme design and sector capability.
This evolution led to the clarification of roles between SG Assist Ltd and Care Innovation Institute. CII is not a departure from SG Assist, it is the professional capability that grew from the same founding mission, now directed at strengthening the organisations and systems that deliver care across Singapore.
CII works with social service agencies, government bodies, funders, corporate partners, healthcare organisations, academic institutions and community partners, grounded by the operational realities of care delivery.
Caregivers mobilise to support other caregivers. Community-first response begins.
6,000+ volunteers mobilised. CareConnect established as 24/7 care call centre.
The Purpose Academy launched. Sector capability development formalised.
Professional arm formalised. Community insight channelled into sector-wide capability.
Why CII Exists
Organisations need more than good intentions. They need partners who understand what works in practice because they have done it themselves.
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Our work is shaped by direct, ongoing experience with seniors, caregivers and persons with disabilities, not abstracted from them.
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We bring the rigour of grant management, programme design, project management and evaluation to every engagement.
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We build solutions that work in the field, operationally realistic, resource-aware and ready from day one.
Our Approach
Every engagement starts with understanding the real context, the people, the constraints, and the outcomes that matter.
We co-create solutions with the organisations and communities who will implement them, not hand down recommendations.
Our solutions are designed to be adopted, adapted and sustained, not dependent on continued external support.
Our Team
Chief Encouragement Officer
Chief Empathy Officer
Chief Strategy Officer
Data Analyst
Training Partner
Systems Lead Officer
Our Ecosystem
Current
Grounded in community. Ready for the sector.
Learning & Development
Find your purpose. Keep learning. Keep giving.
Awards & Recognition
Special Award of Appreciation signed by President Halimah Yacob
Bestowed in Dec 2022 on the founding and volunteer leadership team
National Population & Talent Division recognised by CompanyOfGood
Leading Social Enterprise status, ongoing
Partners
Whether you are an SSA, a funder, or a corporate partner, we would like to hear from you.