Terms of Use

Welcome to Care Innovation Institute Pte. Ltd. By accessing or using our website, services, mobile applications, or platform (collectively, the “Services”), you agree to be bound by these Terms of Use (“Terms”). Please read them carefully before using our Services.

If you do not agree to these Terms, you must immediately stop accessing and using our Services.

1. Corporate Information

The Services are owned, operated, and provided by Care Innovation Institute Pte. Ltd. (UEN: 201841624W), a company incorporated under the laws of Singapore (“Care Innovation Institute”, “Company”, “we”, “us”, or “our”).

2. Eligibility & User Accounts

To use certain features of our platform, you may be required to register for an account or provide personal details. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your information to keep it true and accurate.
• Safeguard the confidentiality of your account credentials and restrict access to your account.
• Accept responsibility for all activities that occur under your account.

3. Scope of Services

Care Innovation Institute Pte. Ltd. provides community care infrastructure, care navigation, capability building, and support services to seniors, caregivers, and social organisations. While we strive to maintain high quality and reliability across our platform, our digital services are provided on an “as-is” and “as-available” basis.

Medical Disclaimer: Content provided by Care Innovation Institute Pte. Ltd., including care navigation and informational guides, is for general information purposes only and does not constitute medical, clinical, or professional health advice. Always seek the advice of a qualified healthcare provider regarding any medical condition.

4. Acceptable Use Policy

When accessing or using our Services, you agree not to:

• Violate any applicable local or international laws or regulations in Singapore or your jurisdiction.
• Misrepresent your identity or your affiliation with any person or organization.
• Transmit any harmful material, including malware, viruses, or unauthorized marketing/spam.
• Attempt to breach, gain unauthorized access to, or compromise the security and integrity of our networks, platforms, or databases.
• Use automated systems (e.g., bots, scrapers) to extract data from our website without prior written permission from Care Innovation Institute Pte. Ltd.

5. Intellectual Property Rights

All content, materials, text, graphics, logos, icons, trademarks, and software displayed on or accessible via our platform are the property of Care Innovation Institute Pte. Ltd. or its licensors, protected under Singapore intellectual property laws.

You are granted a limited, revocable, non-exclusive, non-transferable license to access and view the content solely for personal, non-commercial use. No part of our platform may be reproduced, distributed, modified, or published without our express prior written approval.

6. Privacy & Data Protection

Your use of our Services is also governed by our Data Protection Policy, which complies with Singapore’s Personal Data Protection Act (PDPA). By using our Services, you consent to the collection, use, and disclosure of your personal data as outlined in our Data Protection Policy.

7. Third-Party Links & Resources

Our website or services may contain links to third-party websites, partner services, or external resources. Care Innovation Institute Pte. Ltd. has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites.

8. Limitation of Liability

To the fullest extent permitted by Singapore law, Care Innovation Institute Pte. Ltd., its directors, employees, partners, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to:

• Your access to, use of, or inability to use our Services.
• Any errors, omissions, or inaccuracies in the content provided on our platform.
• Any unauthorized access to or alteration of your personal data.
• Third-party conduct or content on our platform or linked external sites.

9. Indemnification

You agree to defend, indemnify, and hold harmless Care Innovation Institute Pte. Ltd., its officers, directors, employees, and agents from any claims, liabilities, damages, costs, or expenses (including legal fees) arising from your breach of these Terms or misuse of our Services.

10. Modifications to Terms

Care Innovation Institute Pte. Ltd. reserves the right to revise or update these Terms at any time without prior notice. The updated Terms will be effective immediately upon publication on this page. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.

11. Governing Law & Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

12. Contact Us

If you have any questions or concerns regarding these Terms of Use, please reach out to us:

Care Innovation Institute Pte. Ltd.
UEN: 201841624W
Singapore
Email: hello@cii.org.sg